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At The Ritz-Carlton Residences, Kuala Lumpur, Jalan Sultan Ismail, ownership is more than prime real estate. It includes a knowledgeable and experienced concierge team on site to assist you in every way possible.

Concierge Services

  • Airline & Private Air Reservations
  • Airport & Ground Transportation Arrangements
  • Shopping Information
  • Order Floral Arrangements
  • Restaurant Information & Reservations
  • Spa & Salon Reservations
  • Translation Services
  • Automobile Rental & Service Reservations
  • Business Center
  • Newspaper Delivery
  • Golf Tee Time Reservations
  • Mail & Magazine Delivery
  • Theater & Entertainment Information
  • Grocery Shopping
  • Laundry & Cleaning Service
  • Personal Shopping
  • Car Washing
  • Travel & Vacation Planning
  • Equipment Rental
  • Function & Event Planning
  • Photocopies, Telegrams & Facsimiles
  • Mail, Packing & Shipping

Planning Special Occasions

  • The dedicated residential staff is always ready to assist you in planning and coordinating weddings, anniversaries, birthdays and other special occasions.

Housekeeping Services

The Residential Management Office can help coordinate a variety of cleaning services for your residence. These include:

  • Vacuuming & Mopping Floors
  • Dusting Interiors (furniture, fixtures, vents & baseboards)
  • Sweeping Floors & Removing Cobwebs
  • Stripping Beds & Changing Sheets
  • Washing Dishes
  • Cleaning Bathrooms (scrubbing & disinfecting sinks, showers, tubs & toilets/bidets)
  • Cleaning Patios & Terraces
  • Cleaning Mirrors
  • Cleaning Ovens & Cook Tops
  • Cleaning Refrigerators

Vacant Home Care

  • Arrangements can be made for management companies to provide Vacant Home Care for your residence. Services may include home monitoring, cleaning and inspection of interior home spaces, forwarding mail and packages, or meeting with contractors who may be required to service your residence.

The Concierge and Management staff can assist you with the services listed on this page. Please note that some of these service are a la carte and performed by third parties. Conditions and charges apply to a la carte services.